Drain Cleaning Technician

Burnsville, MN

Full Time

Experienced

Drain Cleaning Technician
Pride, Drive, Team Player, Respect, Get Sh!t Done!
****COME JOIN YOUR NEW WORK FAMILY!****

Genz-Ryan Plumbing & Heating is an industry leader and recognized innovator in plumbing, heating, air conditioning, indoor air quality, and more! We have a strong commitment to providing the highest quality professional services while delivering the ultimate in total home comfort and uncompromising customer service at every level.

WHY WORK FOR GENZ RYAN AS A DRAIN CLEANING TECHNICIAN?

Company provided van and fuel card, uniform, tablet, and awesome apparel!
Fabulous onsite training center with a full lab including HVAC, plumbing, and electrical work stations
100% Premium Paid Health Insurance Premiums (for both single and family)
100% Premium Paid Dental Insurance Premiums (for both single and family)
100% Paid Short Term Disability
Flexible Spending Accounts (Medical and Dependent Care)
401(k) and employer match
Paid Vacation and Holidays
Opportunities for promotion
Weekly Pay
Very relaxed and fun workplace

DUTIES AND RESPONSIBILITIES OF THE DRAIN CLEANER:

Complete all water quality, drain cleaning, jetting and cable work related to in-home, service calls.
Provide camera service for every mainline stoppage within 24 hours of the report.
Establish customer rapport to provide the right products and services.
Help customers select the right maintenance plan and understand warranty information.
Explain reasons for blockage and illustrate how you will resolve the issue.
Understand your service criteria and hold yourself accountable for exceeding revenue goals.
Show yourself as professional and knowledgeable to win new referrals and repeat business.
Work alongside customer service and dispatch to ensure overall success of the business.
Protect drain cleaning and camera equipment and keep a well inventoried truck.
Participate actively in all training exercises, morning meetings, trade shows and retreats.
Train and mentor apprentices to ensure quick, accurate repairs.
Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
Miscellaneous duties as assigned.

QUALIFICATIONS OF THE DRAIN CLEANING TECHNICIAN:

Valid driver’s license**
At least 6+ months of experience in drain cleaning, water quality, and the like.
A knack for presenting homeowners solutions to their pain points
Personable and professional with a knack for diffusing messy situations.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communications.
High integrity with advanced social skills and ability to make solid connections.
Strong desire to be a better technician tomorrow than you are today.
Competitive individual contributor who also loves to win as a team.
Ability to work in an evolving environment and embracing change
Ability to work multiple shifts with fluctuating start and end times for business demands

Check out our Facebook page to learn more about us:
https://www.facebook.com/genzryan/
Company Website:
www.genzryan.com

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Why are you interested in this position with Genz Ryan? Please explain.*

How much experience in drain cleaning, minor plumbing, or water quality work do you possess?* None3-6 months6 months-2 years2-5+ years

Our field technicians are solely working in customer homes in and around the Twin Cities areas. We are heavily customer service focused, and you will be offering solutions and SELLING benefits to customers. How do you feel about sales?*

If you do not have a resume, please briefly list your job title, company, and start and end dates for your most recent 3-5 positions. Thank you!

This position pays 100% commission, with annual pay in the $80K-$150K salary range. We offer a 45 calendar day hourly guarantee pay at $25/hour. When fully commissioned, your pay structure will be: 25% on completed services, 1.5% Sold Leads Turned Over, and $50 per subscription membership sign up. Please explain why this pay structure works in your lifestyle.*

I hereby certify that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. **

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